Online Owner Contributions

SlateHouse owners can securely contribute funds to the property of their choice through their Owner Portal via eCheck (ACH), Credit or Debit card. 

Owner contribution receipts are automatically created in AppFolio when an owner submits a payment, and those funds are automatically deposited into the operating bank account on the related property.  

Owners can contribute up to $15,000 per contribution.


Mail in a check

  • Owners can also mail a check to PO Box 5304 Lancaster PA 17606

Fees for Making Online Owner Contributions

  • eCheck (ACH) - Free!  

  • Credit or Debit Card - 2.9% of contribution amount. Applied to manage transaction costs, paid by the owner at the time of contribution.


Funds Settlement Time Frame

  • eCheck (ACH) - Owner contributions made via eCheck in the Owner Portal before 1:00 pm EST will be received in our bank account on the same day. Note, not all banks participate in same-day ACH at this time.
  • Credit or Debit Card - Owner Contributions made via credit or debit card are processed within 3-5 business days according to industry standards.



FAQs

Does the owner get a confirmation of their contribution payment?

Yes.  The owner receives a confirmation email immediately after they submit their payment.  The email includes the payment and fee amount (if applicable), a confirmation number, and what the payment will show up as on their bank statement so they know what to look out for.


How much can an owner contribute?

Owners can pay up to $15,000 per contribution.

Can the owner see a history of their contributions in their Owner Portal?

Currently there is no online contribution history recorded in the owner's portal. 

What happens when an owner's online contribution is rejected by our bank?

When an NSF occurs, a negative receipt is created and deposited (negative deposit) to offset the original contribution so you can reconcile the funds leaving your account.  If a contribution NSFs but the processing fee goes through, AppFolio will refund the processing fee to the owner as part of the NSF process.